Frequently Asked Questions
Dry Aged beef: What is it?  That and many other questions answered about buying meat online.


1
Where to order steaks online?


2
Will the beef be fresh when it arrives at your door?

  •  All the beef online companies have money back freshness guarantees
  •  Special packing ensures that the beef remains frozen or chilled for 40 hours after shipping 

3
How is the beef packed for shipping?

  • Cuts and roasts are vacuumed sealed in plastic and flash frozen. 
  • Sealed cuts are boxed and then placed in a cooler packed with dry ice or gel packs. 
  • The cooler is sealed and passed to the courier for shipping. 
  • The dry ice or gel packs keep the beef frozen or well chilled. 
  • Flash freezing is not like regular freezing because ice crystals do not form in the meat fibres.

4
What should you do after the beef arrives?

  • If you want to cook right away: remove the gift box from the cooler, and open it
  • take out the  cuts that you need and thaw them in the fridge still sealed in their vacuum pouches.
  • After they are fully thawed, remove each cut from the pouch and season and cook immediately
  • If you do NOT want to cook right away: put the box with the cuts inside directly into the freezer. 

5
What kinds of cuts can you purchase?

  • These stores carry a wide selection of value and gourmet cuts and roasts s
  • Cuts and roasts are sold in family packs and combination boxes.
  • Beef cuts include T-bone, Porterhouse, Rib-eye, New York Strip, Prime Rib etc...
  • The combination boxes combine different cuts to satisfy meat lovers with various tastes.

6
When you order steaks online, should you be concerned about the quality of the beef?

  • No you should not. When you order steaks,
  • The beef quality at many of these companies is much higher than than supermarket product.
  • Some specialize in grass-fed beef from cattle spend their lives in open-pasture. 
  • Other companies are linked to ranches on which cattle are raised. 
  • Others produce organic beef products free from antibiotics and growth hormones. 
  • All the companies have their meat processed from FDA inspected facilities.

7
How do the shipping schedules work?

  • Shipping arrangements vary from company to company
  • Most companies offer next day courier service
  • Others have fixed shipping schedules which are detailed on their websites
  • Many companies offer tracking numbers so you can follow your order

8
What you order steaks, what happens if you are unsatisfied?

  • Almost all companies have money back guarantees.  Some have an unconditional offer. 
  • If there is a snag in shipping, or the container takes longer than 40 hours to arrive, most companies will usually refund your money - no questions asked.


9
What is the significance of dry-aged beef?

  • Quality beef is allowed to mature for at least 21 days
  • Enzymes in the meat break down the tough muscle fibres in the cut
  • The beef takes on a rich, mature, flavor
  • In dry-aging, whole sides of meat are air dried in temperature controlled cold rooms
  • In wet-aging, the meat rests after being vacuumed sealed in individual plastic pouches




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